Services

Regular Service

Selling products is not our main priority.

We first and foremost want to help you live in a cleaner environment!

​Free On-Site Consultation

 

We usually provide a free on-site consultation service at the beginning, so you can talk to us face-to-face about your concerns.

An English-speaking filtration specialist and an experienced technician will visit your house together, check on the feasibility of installation, and give you specific solutions that suit you most according to your actual condition.

All information is shared in an open minded and honest way. 

Regular Reminder & Maintenance

 

We keep all our customers' information (contact info, address, product purchased/rented, date of delivery, etc.) in our database, which is updated constantly by our customer service specialists.

We will remind each customer periodically to replace their filters to ensure that your health is protected.

Our reminder will be made via emails and/or phone calls, which is the very reason why we need your contact info in the first place.

We Can

Change filters for your whole house filters, drinking water purifiers or other basic water filters.

Delivery & Installation

 

We provide product delivery service within Shanghai and Beijing. For customers living in other provinces, delivery could be done by an express company.

For Drinking water purifiers, shower filters and faucet filters, free installation service will be provided. In addition, customers are provided with regular filter replacement service for all products.

Exchange & Moving

 

We offer better after sales services than many companies, including Product Exchange and Moving for all of our customers.

From the day of your purchase, you can ask to exchange what you bought within a month. Your proposal will be positively responded if the product(s) has/have not been used. Furthermore, we help you re-install our products in your new house everywhere in China!

Rental

Testing

Regular

Customization

Contact Us​

Email: service@greenwavechina.cn

Mobile (24/7): 136 2193 5343

Customer Service

WeChat Subscriber

 

Monday-Friday: 9:00 a.m. to 6:00 p.m. Beijing Time. 
Saturdays: 9:00 a.m. to 6:00 p.m. Beijing Time. 

Your Trusted Water & Air Solution Provider For Over A Decade In...

Shanghai

 

Address:

Room 1206, Fangdi Plaza, 95 West Beijing Rd., Huangpu District

上海市黄浦区北京西路95号房地大厦东楼1206室

 

Contact no: 02133315007

Beijing

 

Address:

South Gate, House A40-6, East Gaobeidian, Chaoyang District
北京市朝阳区高碑店东区A40-6号底商南门

 

Contact no: 01085860860

Guangzhou

 

Address:

Room 815, 289 Art Park Life Building, Guangzhou Avenue Central, Yuexiu District.
广州市越秀区广州大道中289号289艺术园区生活楼815室

Contact no: 02087006486

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